Customer Service

In today's society, there are specific demands for just-in-time deliveries. This in turn places requirements on materials handling equipment in industry and at distributors. In order to avoid disruptions in production during critical periods, it is important to carry out preventive maintenance on equipment. The advantages are that it can be scheduled and adapted to the current operational situation, and that you gain control of costs.

Equipment from KNAPP-Moving AB generally requires little maintenance. For essential preventive maintenance, KNAPP-Moving can offer different levels of service and support.

Creating competitive advantages and profitability requires a high level of availability from materials handling equipment. Consequently, maintenance and support play an important role.

Organisation
KNAPP-Moving AB's service organisation consists of a network of staff, who are strategically placed geographically. This ensures that service functions are always offered with short call-out times. We are represented in most markets where KNAPP-Moving systems are used. The service organisation consists of staff employed by KNAPP-Moving or selected subcontractors that are closely connected with KNAPP-Moving. Close proximity to markets means that we offer service at the right price and at the right time.

Staff training is carried out continuously in order to keep pace with technological developments and customers' requirements.